Pivot’s Shuttle delivers the eMTB experience like no other.

The Shuttle looks a lot like our other Trail and Enduro models because it is – it has the same type of progressive geometry, ultra-capable suspension, and a state-of-the-art lightweight carbon-fiber chassis that magically makes you a better rider in the most demanding terrain. Shimano’s STEPS eMTB system amplifies your capabilities, enabling you to ride harder, ride further, and explore previously unthinkable routes. The Shuttle is everything that’s great about mountain biking – only now, you get to experience more of it. Way more.

  • 29” wheels and the Fox 36 160mm travel/44mm offset fork takes the Shuttle’s legendary enduro performance to a new level 

  • One of the world’s lightest, Class 1 e-MTB in the category
  • Strong yet lightweight, thanks to a full carbon frame and uniquely integrated battery
  • Light, powerful, and long-lasting Shimano STEPS eMTB battery
  • Confidence-inspiring geometry for fast, technical riding
  • 140mm of acclaimed dw‐link® rear suspension
  • Custom-valved Fox Float DPX2 shock, tuned for the demands of an e-MTB
  • Plays nice with both 27.5+ and 29-inch wheels (29” come stock)
  • Fits more riders than any other eMTB – Sizing accommodates riders between 5’4″ and 6’7″
  • 10-year frame warranty
  • We are partnering with IMBA, Trail Forks, PeopleForBikes and Shimano on trail access and where to ride your new Shuttle


Pivot Shuttle Geometry

160mm Travel Fork



Seat Tube Length

39.6 cm
42.7 cm
45.8 cm
49.6 cm
B Top Tube Length 60.0 cm 61.9 cm 64.1 cm 66.7 cm
C Head Tube Length 11.0 cm 12.0 cm 13.0 cm 14.0 cm
D Head Tube Angle 65.2° 65.2° 65.2° 65.3°
E Seat Tube Angle (Eff.) 74° 74° 74° 74°
F Chain Stay Length 43.8 cm 43.8 cm 43.8 cm 43.8 cm
G Bottom Bracket Height 36.3 cm 36.3 cm 36.3 cm 36.3 cm
H Standover Height 72.2 cm 72.2 cm 72.2 cm 72.2 cm
I Wheelbase 118.2 cm 120.6 cm 123.0 cm 126.0 cm
Stack 60.7 cm 61.6 cm 62.5 cm 63.5 cm
Reach 41.9 cm 43.9 cm 45.9 cm 48.4 cm


Shimano’s mountain bike specific electric assist 250-watt drive unit system silently doubles the average rider’s output, so you ride harder, longer and on trails that previously seemed un-rideable. The Shuttle is so awesome you can even ride with it turned off and guess what? It still shreds. Hard. Just like our class-leading trail and enduro models. That’s because it’s essentially a rowdier version of our singletrack-loving Mach 5.5 trail bike with a whole lot of Firebird DNA mixed in. The Shuttle pedals exceptionally well. It carves the tightest corners. It absolutely rips technical descents. Now, turn on the Shuttle on and what do you get? You get the same awesome things—with the ability to ride a whole lot further. Epic rides get more epic. Heinous climbs stop being heinous. In a word, the Shuttle is rad. And a little extra battery power is icing on the cake.


The same fork specs that make our enduro race models shred so hard gives the Shuttle next level feel and capability on the trail. This 44mm offset, 160mm travel Fox 36 fork adds high-speed stability, cornering ability, and overall performance on the most technical terrain. Go ahead – throw the longest, toughest descent at the Shuttle. You’ll experience nothing but fade-free performance and control thanks to the custom tuned Fox Float DPX2 shock’s added oil capacity and twin tube internal architecture. Add in the characteristics of Dave Weagle’s dw-link suspension, and you get best in class pedaling performance and traction – important traits when boosting up technical trail features. And of course, it absolutely sends it downhill giving its 140mm of wheel travel traction, support, and control any time the ride goes full enduro. And trust us… they will.


Shimano’s STEPS eMTB components deliver class-leading power, tunability, feel, and integration. Shimano’s STEPS systems provide a smooth, natural-feeling assist to your own pedal power. No awkward power lags. No annoying resistance in the drivetrain. We mount the compact, lightweight and powerful e-bike battery to a bottom-load full carbon tray of our own design. This carbon tray is a structural component enabling us to create the strongest and lightest frame possible. The Shuttle is easy to operate. Intuitive Shimano controls with a new ergonomic handlebar remote switch make fine-tuning your power output on the fly simple and seamless. Likewise, the Shuttle features externally-accessible charging ports for quick and effortless charging of your battery. 


Trailforks is your guide to more than 160,000 trails around the world. This free app includes a search function highlighting electric assist mountain bike-legal trails. When you open the app, the map will appear. Click on the ⓘ in the upper left corner of the map. Swipe the menu to the left, where a filter called “E-bikes Allowed” will appear. Change that from “All” to “Yes”, and you’ll see all the legal eMTB trails in your area. Get Trailforks at https://www.trailforks.com/apps/map/


PeopleForBikes has created a directory of more than 42,000 miles of eMTB-legal riding in America.  Check out the trails at: https://peopleforbikes.org/emtb/


Once you experience the Shuttle’s sub 45 pound weight, you quickly realize that lighter is better, way better. Every time you slow down, change direction, or get a little sendy and leave the ground – the fun part of riding – a Shuttle behaves just like a regular non-assisted bike. The lightweight Shuttle utilizes its high power-to-weight ratio to make accelerating and climbing faster (and easier). You know, the other parts of riding that make mountain biking so dynamic and incredibly fun.


The Shuttle is long and slack up front, short and snappy out back. We kept the center of gravity low and gave the Shuttle an even burlier version of the rear shock linkage featured on our long-travel bikes. Finally, we maximized frame and wheel stiffness with Super Boost Plus 157mm spacing. The end result? The Shuttle manages to be surprisingly nimble in tight conditions, is supremely confident on fast, chunky descents, and can scale ridiculously steep climbs with surefooted calm.


The new Shuttle comes in two build options, so you can choose built to the hilt or high value – but either way, our smart specs deliver maximum performance. Custom DT Swiss 29er eMTB specific wheels with thirty percent stiffer Super Boost Plus axle spacing makes the Shuttle fast, nimble and durable. Shimano’s XTR 12-speed group, Fox Factory level suspension, and Phoenix Team carbon components give the Team build the dreamy kind of performance that’ll never need an upgrade. It is the best of the best. Our Race build delivers the same kind of performance and on the trail experience at a value price. Every part matters. On the Shuttle, every part delivers.


We’ve built an amazing bike—we’re proud of the Shuttle. But we also know that there is concern in North America about how electric assist mountain bikes might impact trail access. We agree—people shouldn’t ride eMTBs in places they aren’t allowed and right now there is a lot of confusion out there about where you can and cannot ride an e-bike. This is why Pivot Cycles is stepping up and partnering with IMBA and Shimano to help add clarity to the discussion. Here’s what we’re doing and why. Trail access matters to all of us at Pivot Cycles, so we are taking steps to help make sure we support the sport in a way that helps keep trails open. For starters, we are committed to helping educate our dealers who sell Shuttles on where these bikes can and cannot be legally ridden in their area. Different states (even different counties and cities) have different laws about e-bike trail access and those laws are rapidly changing (generally more access is opening up). We are committed to helping our dealers stay up to date. In addition, we are collaborating with IMBA and Shimano to help educate land managers on exactly what a Class 1 eMTB (like the Shuttle) is and how they can best be managed on trails so that all trail users benefit. We also have a year-round eMTB demo fleet spreading the word and educating riders across the country. This is not going to be a quick or easy process, but we are doing our part to make sure that we roll out our eMTB the right way. It’s an awesome bike— we are proud of it —and we want our riders to be able ride the Shuttle responsibly and legally. We’re helping make that happen. Want to know more?



Which size bike should I purchase?

To ensure the best sizing, we recommend that you visit your local Pivot dealer to get a professional fit and refer to our geometry chart to check your measurements. We can, however, provide a rough guideline to get you started. These recommendations are based on our experience, athlete preference and customer feedback:

Small: 5’4″ – 5’7″

Medium: 5’7″ – 5’11”

Large: 5’11” – 6’2′

X-Large: 6’2″ +

We suggest that you pick your Shuttle size based on your riding style. The Shuttle features trail bike long and low geometry with shorter seat tube measurements per size – this geometry means that most riders can go up or down a size and should base their choice on riding-style, reach and stem length preferences. Be sure to also consult our dropper post fit guide when making your selection. You can always reach out to us on Live Chat for additional guidance. 

Does the Shuttle have a throttle?

No, the Shuttle doesn’t have a throttle. Instead, it’s a pedal-assist style eMTB. In other words, the Shuttle’s 250-watt electric drive unit assists your own pedaling effort. You can choose between three different pedal-assisting power modes while riding (Eco, Trail, and Boost) and you can change from one to the other by using a thumb shifter that’s a lot like a typical gear shifter.

How fast can I go on the Shuttle?

The Shuttle’s battery no longer assists once the rider reaches 20 miles per hour—at that point, it’s like you’re riding a regular mountain bike. As with any mountain bike, your downhill speed is a function of your riding skill, trail conditions and the design of the trail system you happen to be riding.

What does “Class 1 eMTB” mean?

 There are currently three classes of eMTB: Class 1, Class 2 and Class 3

Class 1 eMTBs, like the Shuttle, do not feature throttles. Instead, Class 1 eMTBs are equipped with a battery and a drive unit that assists your own pedaling effort. That system only assists when you are pedaling. In addition, the system stops assisting the moment the bike reaches a speed of 20 miles per hour in the United States and 25 KM/H in Europe. 

Class 2 eMTBs feature a throttle—in other words, Class 2 eMTBs can provide a power boost even when you aren’t pedaling. It’s a very different machine.

Class 3 eMTBs look and function similarly to Class 1—the difference is that the drive unit on a Class 3 eMTB disengages once the bike hits 28 miles per hour.  Class 3 eMTBs allow for higher speeds and are typically regulated like dirt bikes and other OHV’s (off-highway vehicles).

Can I ride the Shuttle on every trail already open to mountain bikes?

The short answer is no—not yet in America. eMTBs are still relatively new to the United States; laws and policies regarding where you can and can’t ride one are just now being created. 

Class 1 eMTBs, like the Shuttle, are permitted on all trails already open to motor vehicles, such as motorcycles. 

Your ability to ride a Class 1 eMTB on trails that are closed to motorized traffic, however, varies from state to state and, in some cases, county to county. The number of non-motorized trails open to the Shuttle and other Class 1 eMTBs, however, is growing as land managers learn more about the different types of eMTBs. 

How can you tell which trails are open and which are closed to eMTBs?

You have a few options. If after consulting the resources below, you are still unsure whether a trail you’d like to ride is open to a Class 1 eMTB like the Shuttle, try to contact the land manager in question.

Get the Free Trailforks App 

Trailforks is your guide to more than 160,000 trails around the world. This free app includes a search function highlighting eMTB-legal trails. On the map settings panel, where you see land ownership, swipe the panel to the left to reveal more options. You’ll find the eMTB filter there. Get Trailforks at: https://www.trailforks.com/

What's another resource to find eMTB legal trails?

PeopleforBikes is an advocacy group that has developed a directory of more than 42,000 miles of eMTB-legal riding in America.

How do I set up the suspension on my Shuttle?

We make it easy to get the best ride out of your Pivot bike with a simple sag indicator already installed on your bike, and this follow-along video featuring our own Bernard Kerr. There is also a complete shock set up guide included in your Shuttle’s owners manual that can also be accessed under the Tech Specs tab.

Can I remove the battery if I need to charge it off the bike?

Although the Shuttle battery is designed to be fully integrated into the frame without the need to remove it for charging, it can still be removed in about 2-3 minutes with the use of a T25 Torx  wrench.  A full battery swap can even be performed on the trail in about 5 minutes for those wanting to carry an additional battery for those extra long adventures.  We’ve included simple instructions showing how to remove the battery in your Shuttle’s owner’s manual that can be accessed in the Tech Specs.

How long does it take to recharge the battery?

Shimano states that it can take up to 5 hours to recharge the battery from being completely dead.   In our experience, it’s hard to completely drain that battery and a battery with some charge tends to charge faster.  Even with 1 bar left, charge time usually not more than 3.5 hours.  

How many times can you recharge the battery before you have to replace it?

All rechargeable batteries gradually store less power with each recharge. Shimano’s lithium-ion battery, however, provides up to twice as many recharge cycles as most competing batteries. The norm for an eMTB is about 500 charge cycles. Shimano’s battery unit is designed to provide 1,000 recharges before it reaches the point at which replacing the battery is advised. At that point, the battery will hold 60% of its capacity vs. when new.

How much does a new battery cost?

The Shimano lithium-ion battery that we use on the Shuttle retails for $999.

Can you hack the Shimano drive unit and make the Shuttle faster than the speed of light?

Generally no.  We have heard of hacks that move or remove the top speed limitations or artificially change the wheel size to gain more top speed assist.  However, these hacks generally result in a loss of torque and take fun and performance out of the system in the areas and speeds you ride most.  If you are already over 20mph, most likely you are flying down hill and don’t need more assist.  If you climbing up hill and you’ve gone over 20mph, then congratulations, you are one incredibly fit individual, and you also don’t need additional assist.  Although it’s in our nature to always want a little more, in the long run, it’s best to make sure that your Shuttle remains the Class 1 eMTB that it was intended to be and can be ridden in more places without a negative impact on trail access.  Additionally, leaving your drive unit stock means that your warranty will stay intact.  The Shuttle was not designed or tested to be run with a setting that is more powerful and/or changes or removes the top speed limits for the battery assist.  Changes in the stock system will void the warranty not just of the system but of your entire bike.   

If my drive unit breaks, is my local bike shop going to be able to repair it?

Drive units are completely sealed in order to keep the electronics and mechanical pieces perfectly clean year after year.  Like most Shimano components, it has a 2 year warranty.  If something mechanical were to fail after that point, the solution would be to contact Shimano for repair or replacement of the drive unit.  Firmware related problems may still be solved by a dealer with the Shimano PC connector.

What happens if my drive unit breaks—am I stranded on the trail?

In the unlikely event of a drive unit malfunction, your Shuttle is still absolutely ride-worthy. We designed the Shuttle to be a great mountain bike—even with the pedal assist disengaged. Thanks to the DW Link design, the bike pedals efficiently. It’s a bit like riding a cross between a Mach 5.5 and a Firebird. True, the Shuttle weighs more than its non-motorized siblings, and you’ll feel that with the drive unit turned off (there’s no getting around physics), but it’s still fun to ride with the drive unit turned off. 

What kind of maintenance do I have to do on the drive unit and how often?

Beyond occasional firmware updates, there is no maintenance required on the drive unit.  The clean environment that keeps the electronics happy also keeps the gears and bearings running smoothly for years.  The chainring is easily removable so that it can be replaced after regular drive train wear.

What does error code “!W013” mean?

It means that you were sitting on the bike when you turned the power on. This is the most common error code.  It appears when there is any weight on the bike while powering on the battery. 

To reset, Turn the system off by pressing the power button on the top of the downtube.  Make sure you are not sitting on the saddle or putting any pressure on the pedals, and then turn the system back on – once the system has fully turned on, you may then hop back on and go for your ride. 

Please note, the system will automatically power off after approximately 5 minutes when the bike is no longer in motion.  You will need to turn the system back on without putting any weight on the saddle or any pressure on the pedals.  We advise to always turn the system on before you get on the bike.  All the common error codes can be found in your owner’s manual which also available in the tech documents section of the Shuttle page.

What hub/wheel spacing does the Shuttle use?

The Shuttle uses a 157mm rear hub spacing in a configuration called Super Boost Plus 157. Super Boost Plus 157 builds on the idea of wider flange spacing pioneered by Boost 148. Super Boost Plus spreads the flanges even wider (up to 14mm wider then a 142mm hub) and increases wheel stiffness substantially (Approximately 30% stiffer than boost), which is a huge benefit on eMTB wheels. Our custom developed DT Swiss wheels on the Shuttle take eMTB wheel strength, stiffness and lightweight to another level. 

So, what exactly is Super Boost Plus 157?

Super Boost Plus 157 uses the existing chainline developed for DH bikes but uses standard Shimano E8000 and E7000 compatible cranks and chainrings.  Super Boost Plus 157 optimizes the entire eMTB system by moving the drivetrain outboard (3mm over Boost) resulting in increased tire and mud clearance, a stiffer overall frame design and the ability to run shorter chainstays*.  The Super Boost Plus 157 idea has enabled us to build the New Shuttle with a level of performance unattainable with other designs in the market.

* Short Sub-437mm (17.2”) chainstays perfectly complements the Shuttle’s long and low stature allowing you to manual up and over even the gnarliest obstacles while keeping the wheelbase length in check so that you can still clean tight switchbacks and rail corners with confidence and agility like you’ve never experienced before.

What is the Q factor of the Shimano XT cranks on the E8000 and E7000 drive unit used on the Shuttle?

The XT cranks used on the Shuttle, in conjunction with the Shimano drive units, has the same Q factor as a standard Shimano XT crankset, which is 174mm.

How much does it weigh?

The 2019 Shuttle XTR Team bike weighs 44.75 lb. (20.29 kg.) while the Shuttle XT Race model weighs 1.5lbs. (.68kg.) more. Pivot bicycles are among the lightest available, but the weight is only one of many factors that make a great bicycle. Other aspects such as frame stiffness, strength, durability, and ride quality are just as important as weight to our engineers when designing the Shuttle. Instead of comparing grams, we suggest you visit your local Pivot dealer and see our attention to detail, smart, high-value spec, and class-leading features, but most of all the incredible performance of the new Shuttle. Bring a scale if you’d like, but take just one demo ride and you’ll feel why the Shuttle is the most well-rounded, highest performing eMTB on the market and, yes, it is among the lightest as well.

What size seatpost does the Shuttle use?


What dropper post length should I use on my Shuttle?

The Shuttle features a low stand-over height and short seat tubes to allow the use of longer travel dropper posts and/or more flexibility for a wider range of rider sizes.

The Shuttle comes equipped with a 125mm FOX dropper on the small frame size and 150mm dropper on the Medium – X-Large.  There are some limitations that each dropper post can accommodate for each frame size based on the individual rider’s saddle height.  Use the Dropper Fit Guide (found under Tech Specs) to determine if the included dropper post will work correctly for the size bike that you are considering.  

What travel fork can I use on my Shuttle?

The Shuttle was designed for either a 150mm or 160mm fork. First generation Shuttles came with a 150mm, 51mm offset fork. The latest Shuttle comes spec’d with a 160mm travel fork with 44mm offset. The maximum travel length that can be used on the Shuttle is 160mm travel.

What is the fork offset on the Shuttle?


Does the Shuttle come with the eMTB specific Fox 36 fork?

Both Shuttle models come with Fox’s eMTB specific tune and certification.  This differs from Fox’s much heavier eMTB specific chassis for class 3 ebikes. 

How wide of a tire can I run on the Shuttle?

The Shuttle can run 29” wheels with tires up to 2.5” wide (Maxxis Assegai) and 27.5”+ tires up to 3” inches wide (Maxxis Chronical). 

How large of a rotor will fit on the Shuttle?

The Shuttle was designed for a 180mm rear rotor and features a 180mm post mount design, so you cannot fit a 160mm rotor on the Shuttle. A 203mm rotor will fit with the use of a post mount caliper adapter. The front brake comes with a 203mm rotor, which uses a 180mm-to-203mm post mount adapter. 

What type of rear brake adapter do I need?

No brake adapter is needed for a 180mm rotor. However, if you’d prefer to run a 203mm rotor, you would need a proper direct mount/post to post adapter to go from a 180mm to 203mm rotor.

What headset do I need for the Shuttle?

The Shuttle uses a ZS (zero stack) 44mm top and (zero stack) 56mm bottom, or a Chris King Inset 2.

What is the thread pitch on the rear axle?

Pivot uses a 1.5 thread pitch on the rear thru axle. You can order one through our online store.

What is the eye-to-eye shock length and stroke length on the Shuttle?

Eye-to-eye: 7.875″ (200mm)

Stroke: 2″ (50.8mm)

If I want to run a different brand of shock on my Shuttle, what else do I need to know?

The Shuttle shock uses M8 through bolt hardware on the front and no hardware on the rear. Shock spacer dimensions are 22mm wide front. On the rear of the shock, the spacer hardware and bushing will need to be removed as the rocker mounts directly to the shock body. Some shocks may have a different spec then the Fox shock (that the Shuttle is designed for) and may not fit properly. Also, as we cannot test every shock on the market, riders assume some risk if they choose a shock that does not fit properly or is not tuned correctly for the bike. The frame is designed around a large volume air can. We run medium compression valving and medium rebound damping.

Can I put a coil-over shock on my Shuttle?

You cannot run a coil-over on your Shuttle! The Shuttle was designed to work with the progressiveness of an air spring. A coil-over shock (even one with separate bottoming control) does not offer the progressive spring curve that the Shuttle requires. Running a coil-over shock on the Shuttle will result in hard bottoming and damage to the frame. Running a coil-over shock on the Shuttle will also void the frame’s warranty.  

What is the Shuttle’s rider weight limit?

286lbs (130kg) for the rider plus any payload or accessory such as a hydration pack. Also, note that maximum air pressure for the Shuttle’s Fox DPX2 shock is 350 PSI – within the range needed to achieve proper sag settings up to the bike’s weight limit.

What are the torque specs?

A detailed PDF of the torque specs can be found under the “Tech Specs” tab.